South Carolina Inmate Packages provide families and friends a safe, regulated way to send comfort items to incarcerated loved ones through the state’s official quarterly program. Managed by the South Carolina Department of Corrections (SCDC), this system uses Access Securepak® as the sole approved vendor. Every item is screened for safety, nutrition, and compliance before delivery. The program allows up to $200 per quarter for snacks, toiletries, and approved personal supplies. Orders must follow strict procedures, including submitting SCDC Form 15-1 with each request. This ensures funds come directly from the inmate’s trust account, reducing fraud and contraband risks. With over 150 approved products—from freeze-dried fruit to hygiene kits—the program balances inmate well-being with facility security.
How the South Carolina Inmate Package Program Works
The South Carolina Inmate Package program runs on a strict quarterly schedule. Each quarter, Access Securepak releases a new catalog of SCDC-approved items. Families review the menu online, select desired products, and place orders through the official portal. Before any package ships, the inmate must authorize the purchase using their trust fund. This requires completing SCDC Form 15-1, “Cooper Trust Fund Withdrawal,” which confirms the deduction from their account. The form must be attached to the order and mailed to the facility’s Postal Director. Processing takes time—submissions should arrive weeks before the quarter begins to ensure timely delivery. Packages are delivered directly to the inmate’s housing unit after passing internal inspections. This closed-loop system prevents unauthorized shipments and keeps facilities secure.
Quarterly Deadlines and Delivery Windows
SCDC sets specific deadlines for each quarter to allow proper processing. For example, the 2022 deadline was August 4. Missing this date delays delivery by an entire quarter. Each facility has designated delivery days based on security schedules. Orders placed early arrive faster. Late submissions may wait until the next cycle. Families should check the Access Securepak website or call SCDC Family Services at 803-896-8500 for current dates. Delivery typically occurs within 10–14 business days after approval. Weather, staffing, or security events can cause minor delays. Tracking numbers are not provided, but inmates receive notifications upon arrival.
Approved Items and Product Categories
South Carolina Inmate Packages include more than 150 items across six main categories: food, snacks, beverages, toiletries, stationery, and seasonal specials. All products are non-perishable and meet SCDC nutritional guidelines. Popular food items include instant oatmeal, microwaveable pancake mix, ramen noodles, canned tuna, and trail mix. Beverages range from gourmet coffee packets to electrolyte drink mixes. Toiletries are limited to travel-sized versions: toothpaste, soap, deodorant, and shampoo. No aerosols, glass, or liquids over 8 ounces are allowed. Seasonal bundles like “Holiday Comfort” or “Summer Refresh” offer themed combinations. Each item displays clear pricing and compliance status on the Access Securepak site.
Top-Selling Care Package Bundles
- Grand Signature Care Package ($32.00): Includes a protein bar, bottled water, and space for a handwritten note.
- Hot N Spicy Bundle ($25.88): Features flavored chips, hot sauce sampler, and spicy seasoning packets.
- Breakfast Bonanza ($29.99): Contains instant oatmeal, pancake mix, and single-serve coffee creamer.
- Really Ramen Deluxe ($60.99): Offers premium noodle varieties, broth concentrates, and reusable utensils.
- Miss You Care Pack ($34.99): Combines comfort snacks with writing supplies and a photo insert slot.
Step-by-Step: How to Order South Carolina Inmate Packages
Ordering South Carolina Inmate Packages requires three key steps: account setup, form submission, and payment authorization. First, create an account on the Access Securepak portal. Provide your name, billing address, email, and phone number. Agree to the terms of service and compliance rules. Next, browse the current quarter’s catalog and add items to your cart. Review quantities and ensure the total stays under $200. Then, download and print SCDC Form 15-1. Fill it out completely with the inmate’s full legal name, SCDC ID number, facility name, and living unit. Attach the completed form to your printed order confirmation. Mail both documents to the facility’s Postal Director using certified mail for tracking. Do not send cash or checks—all payments come from the inmate’s trust fund.
Required Forms and Documentation
SCDC Form 15-1 is mandatory for every package order. Without it, the request will be rejected. The form authorizes the withdrawal from the inmate’s trust account and confirms their consent. It must include the inmate’s signature if they are initiating the order, or the family member’s details if requesting on their behalf. Always double-check the SCDC ID number—errors cause processing delays. The form is available on the SCDC website under “Family Services.” Keep a copy for your records. If the inmate lacks sufficient funds, the order cannot proceed. Families can add money to the trust fund via JPay or ConnectNetwork before placing an order.
Account Registration on Access Securepak
New users must register on Access Securepak before shopping. Click “Create Account” and enter personal information, including a valid U.S. address. Choose a strong password and verify your email. Once logged in, select “South Carolina DOC” as your program. You’ll see the current catalog and pricing. Returning users can log in directly. Forgotten passwords can be reset via email link. The portal saves order history and allows quick reorders. Ensure your contact info is current—SCDC may reach out for clarifications. Only one account per household is recommended to avoid confusion.
Spending Limits and Payment Rules
Families may spend up to $200 per inmate per quarter on South Carolina Inmate Packages. This limit includes all items: food, toiletries, and supplies. It resets every three months—January–March, April–June, July–September, and October–December. Unused funds do not roll over. Payments are deducted directly from the inmate’s trust account upon approval. If the balance is insufficient, the order is paused until more money is added. No credit cards or personal checks are accepted. All transactions are final—no refunds or exchanges. SCDC audits all purchases to prevent abuse. Exceeding the limit results in order cancellation.
Adding Funds to an Inmate’s Trust Account
To pay for packages, inmates must have money in their trust account. Families can deposit funds through JPay or ConnectNetwork. Both platforms accept debit/credit cards and bank transfers. Processing takes 24–48 hours. Deposits are immediate for phone and messaging services but may delay package orders slightly. Minimum deposit is $10; maximum varies by platform. Keep receipts as proof of payment. SCDC does not handle direct deposits—only approved third parties. Inmates receive balance updates via kiosks or paper statements. Low balances prevent package purchases, so monitor regularly.
Safety, Screening, and Contraband Prevention
Every South Carolina Inmate Package undergoes rigorous screening before delivery. Access Securepak pre-approves all items with SCDC, but facilities conduct final inspections upon arrival. X-ray machines and manual checks detect prohibited substances. Items that fail are confiscated, and the inmate receives a notice. Common rejects include homemade foods, unsealed products, or items not on the approved list. Tamper-evident packaging is required. SCDC bans glass, aerosols, lithium batteries, and anything that can be weaponized. The centralized system reduces processing time from days to hours while maintaining security. This protects both inmates and staff.
Prohibited Items and Common Rejections
| Item Type | Reason for Ban |
|---|---|
| Homemade food | Risk of contamination or hidden substances |
| Liquids over 8 oz | Spillage, concealment, or misuse |
| Aerosol cans | Fire hazard and potential weapon |
| Glass containers | Breakage and injury risk |
| Vitamins/supplements | Unregulated dosage and health risks |
| Electronic devices | Communication or security threats |
Communication Options Beyond Packages
South Carolina Inmate Packages are just one way to stay connected. SCDC offers multiple communication channels. Video visitation is available through ConnectNetwork. Families schedule calls online; sessions last 30 minutes and cost $0.25 per minute. All calls are recorded and monitored. Electronic messaging lets users send text-based notes for $0.25 each. Replies can be prepaid. Traditional mail is free but slower—allow 5–7 days for delivery. Phone calls use prepaid accounts or collect billing. Rates vary by facility. Each method has rules: no profanity, threats, or coded language. Violations suspend privileges. Combining packages with regular contact strengthens relationships during incarceration.
Visitation Hours and Scheduling
In-person visits occur on weekends and holidays. Hours vary by facility—most operate 8 a.m. to 3 p.m. Visitors must register in advance and pass background checks. Minors need guardian approval. Dress codes prohibit revealing clothing, gang colors, or logos. Only clear bags are allowed. Visits last one hour. Late arrivals may be turned away. Check the SCDC website for each prison’s specific schedule. Video visits offer more flexibility—available seven days a week with advance booking. Both options require valid ID and adherence to conduct rules.
Federal Inmates in South Carolina
Federal inmates housed at Bennettsville FCI follow Bureau of Prisons (BOP) rules, not SCDC guidelines. They cannot receive South Carolina Inmate Packages. Instead, they use the BOP’s TRULINCS system or approved vendors like Union Supply. Families should confirm the inmate’s status before ordering. State and federal facilities have different addresses, procedures, and limits. SCDC only manages state-level inmates. If unsure, call the facility directly or check the inmate’s location on the BOP website. Sending state packages to federal inmates results in return or destruction.
Bennettsville FCI Contact Information
Federal Correctional Institution
696 Muckerman Road
Bennettsville, SC 29512
Phone: (843) 454-9900
Visiting Hours: Saturdays and Sundays, 8 a.m.–3 p.m.
Website: www.bop.gov
Frequently Asked Questions About South Carolina Inmate Packages
Many families have similar questions about ordering, limits, and delivery. Below are clear answers based on current SCDC policies and Access Securepak procedures. These address common concerns to help you avoid mistakes and ensure successful shipments.
Can I send a package without using Access Securepak?
No. South Carolina only allows packages from Access Securepak. This rule prevents contraband and ensures all items meet safety standards. Sending packages from other vendors—even Amazon or Walmart—will result in rejection. The sole exception is books, which may come directly from publishers if properly labeled. All food, toiletries, and personal items must go through the official vendor. This policy applies to all state facilities. Federal inmates have separate rules. Using unauthorized sources risks permanent loss of the items and possible disciplinary action against the inmate.
What happens if my order exceeds $200?
Orders over $200 are automatically canceled. The $200 limit is firm—no exceptions. If your cart exceeds this amount, Access Securepak will notify you before checkout. You must remove items to stay within the limit. Partial shipments are not allowed. The entire order must comply. This rule protects against overspending and ensures fairness across all inmates. Funds cannot be split across multiple transactions. Plan carefully by reviewing prices and quantities. Popular bundles like “Really Ramen Deluxe” use a large portion of the budget, so balance with smaller items.
How long does delivery take after approval?
Delivery usually takes 10–14 business days after SCDC approves the order and deducts funds. This includes processing, packaging, shipping, and facility intake. Rural facilities may take longer due to logistics. Holidays and weekends add delay. Tracking is not provided, but inmates are notified upon arrival. If a package doesn’t arrive within three weeks, contact Access Securepak customer service. Keep your order confirmation number handy. Never assume loss—most delays are due to internal scheduling. Patience is key, as SCDC handles thousands of packages quarterly.
Can inmates order packages for themselves?
Yes. Inmates can initiate orders using their trust fund balance. They complete SCDC Form 15-1, select items on the Access Securepak kiosk (if available at their facility), and submit the request. Staff processes it like any other order. However, they cannot ship to other inmates unless it’s an immediate family member housed in the same facility. Cross-facility gifting is prohibited. Self-orders still count toward the $200 quarterly limit. Families can assist by providing product suggestions or helping with form completion during visits or calls.
Are handwritten notes allowed in packages?
Yes, but with limits. One handwritten note per package is permitted if placed in a sealed envelope. It must contain only personal messages—no drawings, symbols, or coded language. Notes are screened like all mail. Prohibited content includes threats, gang references, or plans for illegal activity. Photos are allowed if 4×6 inches or smaller and non-polaroid. Do not tape notes to food items—this can damage packaging and raise suspicion. Use the designated note slot in care bundles when available. Keep messages positive and supportive to avoid review issues.
What if the inmate is transferred before delivery?
If an inmate moves to another SCDC facility before the package arrives, the item is forwarded if possible. Access Securepak and SCDC coordinate transfers internally. However, if the inmate leaves state custody (parole, release, or federal transfer), the package is returned or destroyed. Notify Access Securepak immediately of any status changes. Provide the new location if known. Delays increase the risk of misdelivery. Always verify the inmate’s current housing unit before ordering. Check the SCDC inmate search tool weekly for updates.
How do I report a problem with my order?
Contact Access Securepak customer service at (877) 348-9833 or support@accesssecurepak.com. Have your order number, inmate name, and SCDC ID ready. Issues like missing items, damaged goods, or billing errors are resolved within 5–7 business days. For SCDC-specific concerns—such as delivery confirmation or policy questions—call Family Services at 803-896-8500. Keep records of all communications. Do not call the facility directly about packages—only the Postal Director handles these matters. Escalate unresolved issues to SCDC’s central office in Columbia.
For official information, visit the South Carolina Department of Corrections website at https://doc.sc.gov or call Family Services at 803-896-8500. Visiting hours vary by facility—check individual prison pages for schedules. Mailing address for general inquiries: P.O. Box 21787, Columbia, SC 29221.